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Being in Project Management / Implementation role is basically:

Half my job is follow-ups. The other half is explaining that “small change” is never small. Dev says 2 days. Business hears 2 hours. Management wants it yesterday. And somehow… we still deliver. I enjoy this chaos-to-structure journey: turning 47 emails, 3 escalations, and 5 “urgent” calls into one clean go-live.

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